CLIENT SERVICE

WELCOME TO THE SPACE CUSTOMER SERVICE OF FVERMEULEN

SECURE PAYMENT

All transactions made on the site are highly secure. An SSL encryption system has been set up to protect personal and payment data. Furthermore, Poiray agrees not to store your bank details.

Finally, payment security is strengthened using the 3D secure system for those Visa, MasterCard and American Express cards equipped with this system. There is an additional step at the time of payment, which verifies the identity of the cardholder and validates the transaction.

Since each bank has its own authentication process, please contact your bank if you have any questions relating to your 3D secure code.

CARE INSTRUCTIONS

It is not recommended to wear jewelry when you are sleeping, swimming, or participating in sporting activities. Also avoid contact with perfumes and make-up.

The patina tends to disappear over time.The speed at which this disappears depends on the way in which the jewelry is cared for. Loss of patina is a normal phenomenon resulting from wear and tear.

All transactions made on the website are highly secure

COMPLIMENTARY EXPRESS SHIPPING

For orders over 200 € for delivery in metropolitan Istanbul and over 500 € for worldwide delivery

CUSTOMER SERVICE

Flexible working hours during Pandemi to answer all your questions. Please  email us:

info@fvermeulen.com 

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